Ted Talks are meant to be quick powerful, motivational and inspirational discussions. Generally they motivate me to take a nap but every now and again there is a topic that I find useful and interesting.
This Ted Talk from Bo J. Bernhard, Ph.D.: Executive Director, UNLV International Gaming Institute talks about social intelligence in the hospitality industry in Las Vegas.
Las Vegas has been built on the back of service industry worker and will go as far as its service industry employees take it. This Ted Talk is a 15 minute discussion on the fantastic service industry in Vegas. It’s a good reminder of why people choose Las Vegas for a vacation destination.